Emerald Chat Community Guidelines

Our Mission

Emerald Chat is a community where people from all walks of life can connect, exchange ideas, and build meaningful relationships. We strive to create a welcoming space where everyone feels safe, respected, and free to express themselves. To achieve this, it's essential that we all abide by these guidelines.

How We Keep Things Running Smoothly

We've got both on-site moderators and automated systems in place to watch for guideline violations and enforce the rules. Make sure you read and understand them to keep your account in tip-top shape.

The Rules

• AGE REQUIREMENT: Emerald Chat is strictly for users aged 18 and older. By using our service, you confirm that you meet this age requirement.
• NO HARASSMENT OR BULLYING: Do not single out and harass, threaten, or abuse other users. This includes repeated personal attacks directed against a user. Users are entitled to their privacy and anonymity if they desire it. Doxxing is prohibited.
• NO HATE SPEECH OR DISCRIMINATION: Intolerance based on race, gender, sexual orientation, religion, or any other personal characteristic won't be tolerated.
• NO SPAM: Do not spam the website. This includes social media harvesting, advertising third-party social media website profiles, and general advertising. Users are prohibited from creating automated chatbot programs.
• BE KIND AND RESPECTFUL: Treat others how you want to be treated. Differences of opinion are fine but remain civil.
• NO IMPERSONATION: Be yourself! Don't pretend to be someone else, including celebrities, other users, or fictional characters. Misrepresenting your identity is misleading and can be harmful.
• PROMOTE WELL-BEING: Emerald Chat is not a place to promote or glorify self-harm. If you or someone you know is struggling, please reach out for help. You can find resources at [include relevant support website/hotline links for your region].
• PROTECT ANIMALS: Content depicting or promoting cruelty towards animals is strictly forbidden.
• RESPECT PRIVACY: Do not share other users' private information (such as full names, addresses, or phone numbers) without their explicit consent. This includes attempting to find or reveal this type of information about others.
• BE AUTHENTIC: Emerald Chat is for real people to connect. Using bots or automated programs to interact with others goes against the spirit of our community and is not allowed.

Consequences

Violating our guidelines can result in:

• Temporary or Permanent Bans: The severity of the offense and account history will determine the length of the ban.
• Feature Restrictions: You may lose the ability to use certain features temporarily or permanently.
• Legal Action: We take illegal activity very seriously. We will fully cooperate with law enforcement authorities to investigate and prosecute users who engage in illegal conduct on our platform.

A Note on Bans

We use a combination of smart tech and human moderators to enforce these rules. Here's what you need to understand about bans:

• Automated Bans: Emerald uses a variety of automated systems which may ban users. Some of these systems use artificial intelligence and deep learning technology.

Incurring a lot of bad karma within bursts can result in automated bans as well as other penalties to your account such as the inability to access certain features. This is to protect our legitimate and quality users.

• Appealing Automated Bans: Automated bans cannot be appealed but are temporary in most cases. If you receive a permanent automated ban you will be able to appeal your ban with the included appeal form within your ban screen.
• Moderator Bans: Emerald has a team of active mods who help keep the website clean and ship shape. These moderators have the ability to ban users from the website but must follow a strict code of conduct to remain moderators. All moderator bans are logged and tracked.

Our Commitment To Safety

Your safety is our top priority. We understand that meaningful connections and open conversations can only happen in a space where everyone feels safe and protected. Here's how we're working hard to uphold that commitment:

• Proactive Moderation: We invest in skilled moderators and advanced technology to proactively identify and remove harmful content or activity.
• User Empowerment: We provide you with the tools to protect yourself. You can easily report inappropriate behavior, mute users, and end conversations that make you uncomfortable.
• Collaboration with Law Enforcement: Scammers and cyber criminals be warned. Emerald takes an extremely tough stance on individuals who use the website for illegal activities and who break the law. Emerald works closely with law enforcement in any case we believe a user has broken the law and will apply penalties to the maximum extent applicable by law if users are found to be using Emerald for illicit purposes.
• Evolving Safeguards: The online landscape changes quickly. We continuously adapt our systems and guidelines to address emerging threats and better safeguard our community.

We believe everyone deserves a positive online experience. Remember, we're all in this together, and your vigilance is key to maintaining a healthy and vibrant Emerald Chat community.

Recommendations for Optimal Chat Experience

To ensure the best possible experience for yourself and others on Emerald Chat, please keep the following guidelines in mind:

• Be Present and Visible: Engage in real face-to-face conversations – ensure your face is well-lit and clearly visible. If you're not comfortable showing your face, consider using text chat in Emerald Chat.
• Set the Stage: Choose a well-lit, distraction-free environment for your chats. This shows respect for the person you're connecting with.
• Dress Appropriately: Remember, Emerald Chat is a public space. Dress as you would if you were meeting someone in person.
• Mind Your Surroundings: Be aware of what's in view of your camera, both front-facing and rear-facing. Avoid showing anything that violates the guidelines.
• Respectful Locations: Choose appropriate settings for your chats. Avoid using Emerald Chat in bathrooms or other private areas.
• Be Responsible: Understand that even accidental violations of the guidelines can have consequences. It's your responsibility to ensure your actions and what's visible on camera adhere to the rules.
• Protect Yourself: Exercise caution when sharing personal information online. Never reveal sensitive details unless you are fully aware of the risks and are comfortable doing so.

Modifications to Terms of Service

We reserve the right to modify these Terms of Service at any time. You are responsible for regularly reviewing the Terms of Service for updates. Continued use of the service following any modifications constitutes your acceptance of such changes.

Let's Build a Great Community Together!

We appreciate you reading our Community Guidelines and doing your part to create a positive space. If you have any questions or see something shady, don't hesitate to contact us at support@emeraldchat.com.